Returns Receiving & Resale: 30% of your item cost back instead of a total loss
Returns Receiving & Resale is an add-on service for suppliers set up with retailers as “destroy in field” and eating the cost of every return. Ship your returns to our warehouse instead. We receive them, and if an item is in sellable condition we resell it and pay you back 30% of its cost — instead of a total loss.
PriceYou get back 30% of your item cost
Every “destroy in field” return is a total loss
When you are set up with a retailer as “destroy in field”, a returned item never comes back to you — you eat the full cost of every return, even when the item is perfectly sellable.
Ship those returns to our warehouse instead, and the sellable ones earn some of that cost back.
How it works
- 1
Returns ship to our warehouse. Instead of being destroyed in the field.
- 2
We receive them. Every returned item is received and checked.
- 3
We resell what’s sellable. If an item is in sellable condition, we resell it.
- 4
You get back 30% of its cost. Instead of a total loss.
What we handle
- Receiving your returns at our warehouse
- Checking whether each item is in sellable condition
- Reselling the items that are
- Paying you back 30% of each resold item’s cost
What you get back
You get back 30% of your item cost
- If an item is in sellable condition, we resell it and pay you back 30% of its cost.
- Instead of a total loss on every return.
An optional add-on to any plan. See plans and pricing
Frequently asked questions
How much do we get back?
30% of your item cost for each returned item in sellable condition that we resell.
What does “destroy in field” mean for us?
Returned items are not sent back to you, so you eat the full cost of every return. Shipping returns to our warehouse instead turns the sellable ones into money back.
Where do the returns go?
To our warehouse, where we receive them and resell the items in sellable condition. Need warehousing for your regular stock too? See 3PL warehousing.
Can we add it to our plan?
Yes. It is an optional add-on you can add to any plan. See plans and pricing.
Stop eating the cost of every return
Start with the free Home Depot audit, then add Returns Receiving & Resale to any plan.